WHY YOU NEED TO CONTROL
YOUR MULTI CDN DELIVERY
Once the decision is made to use more than one CDN for the delivery of your content, the question that needs answering is: how do you get a unified view of the end user experience when data is being delivered from multiple sources to a variety of clients, independent of CDN and client?
There is a need for a tool to manage your video delivery across multiple CDNs. One that identifies problems in real-time, and automatically acts to avoid them.
Besides the difficulty of automatically gathering delivery statistics from the different CDNs within your eco-system, there is also the challenge of collecting information from the clients. One way to monitor the user experience is to integrate supervision inside the client. However, the client landscape is fragmented and holds a complex mix of device types, models and variations. This makes achieving 100% coverage of devices difficult – and expensive.
A multi CDN management tool should operate independently from the CDNs and agnostic to the clients with unified metrics across all platforms and media formats.
So, while using multiple CDNs to ensure quality is the right thing to do, it opens up a need for an independent delivery control system that identifies problems, processes and presents them and automatically take the required action to optimize the viewer’s quality of experience (QoE).